Privacy Policy
How we collect, use, and protect your personal information.
Effective date: 1 January 2026
Equipment Financing Australia, a subdivision of Model Mortgages Pty Ltd (ABN 82 108 681 063, ACL 387460), is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We collect personal information necessary to provide equipment and asset finance broking services, including: name and contact details, financial information (income, assets, liabilities), business and ABN details, employment details, identification documents, and information about the asset you are financing.
2. How We Collect Information
We collect information directly from you through our website enquiry forms, finance application forms, phone conversations, and emails. We may also receive information from credit bureaus, lenders, suppliers and other third parties in the course of processing your application.
3. How We Use Your Information
We use your personal information to: assess your finance requirements and eligibility, identify and recommend suitable finance products, prepare and submit finance applications on your behalf, communicate with lenders, suppliers and other parties, comply with our legal and regulatory obligations, and improve our services.
4. Disclosure of Information
We may disclose your information to: lenders and financial institutions, asset suppliers and dealers, credit reporting bodies, our aggregator (where applicable), and government agencies as required by law. We do not sell your personal information to third parties.
5. Credit Reporting
We may access or disclose your credit information to credit reporting bodies for the purpose of assessing your finance application. We handle all credit information in accordance with our Credit Reporting Policy.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, and loss, and from unauthorised access, modification, or disclosure. Our systems use industry-standard security measures.
7. Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out of date. To make a request, contact us at the details below.
8. Complaints
If you believe we have not complied with the Privacy Act or the APPs, please contact us. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
9. Contact Us
For privacy enquiries, contact Equipment Financing Australia — Email: hello@modelmortgages.com.au · Phone: +61 468 016 210.